Amazon Mega Walk in Drive for freshers from 12th to 20th May 2016@pune-Salary-1,75,000 - 3,50,000 P.A.
Communication Skills:
Amazon Mega Walk in Drive in Pune for freshers from 12th to 20th May 2016. Amazon Job Vacancies in Pune for freshers as Customer Service Associate position. Any Graduate freshers are eligible to attend for this position. You can also check Amazon Placement Papers to clear the interview. Interested and eligible candidates can directly attend the walk in interview at the below mentioned location.
Also Check:Amazon Recruitment 2016-2017 For Freshers
Also Check:Amazon Recruitment 2016-2017 For Freshers
Amazon Job Vacancies for freshers in Pune:
Company Name | Amazon |
Qualification | Any Graduate |
Experience | 0 - 5 Years |
Job Location | Pune |
Job Role | Customer Service Associate |
Salary | 1,75,000 - 3,50,000 P.A |
Industry | BPO / Call Centre / ITES |
Website | www.allindiajobs.in |
Job Description:
- An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge & Skills Required:
Communication Skills:
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop computer system
- Familiarity with Windows , Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
- Demonstrates an ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in the work environment